Privacy Policy for Hair Guru
Last updated: July 2, 2025
Hair Guru ("the App") is an AI-powered mobile application designed to help you care for your hair, operated by Eugene George. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By agreeing to this Privacy Policy in the App, you consent to our data practices. Please read this policy carefully. If you do not agree with its terms, please do not use the App.
Table of Contents
We collect the following types of information when you use the App:
a. Personal Information
- Hair Images: Photos of your hair and scalp submitted for analysis.
- Questionnaire Responses: Answers you provide about your hair type, concerns, or preferences.
- Email Address: Collected if you contact us for support or inquiries.
- Purchase Information: Details related to subscriptions or in-app purchases, processed via RevenueCat.
b. Non-Personal Information
- Device Information: Includes device type, operating system, unique identifiers, and IP address.
- Usage Analytics: Data on how you interact with the App, such as features used and time spent, potentially collected via RevenueCat or other SDKs.
c. Sensitive Information
- Hair Images and Responses: These may be considered sensitive health or biometric data under certain regulations due to inferences about your hair and scalp condition.
Collection Method: You voluntarily provide hair images and questionnaire responses. Device information and usage data are collected automatically when you use the App.
We use your information to:
- Provide core services, such as AI-powered hair and scalp analysis, personalized routine generation, and progress tracking.
- Enhance and personalize your experience within the App.
- Improve the App’s functionality and performance through analytics.
- Send push notifications (if enabled) about updates or reminders.
- Manage subscriptions and process payments via RevenueCat.
- Respond to your inquiries or provide customer support.
We do not use your data for in-app advertising. Marketing communications (e.g., subscription-related updates) may be sent if you opt in.
We do not sell or rent your personal information. We may share it as follows:
- Third-Party Service Providers:
- Google Generative AI (Gemini): Hair images and related data are shared for AI analysis.
- RevenueCat: Purchase and subscription data are shared for management and analytics.
- Firebase Services: Operational data is shared with Firebase Crashlytics and Firebase App Check for app stability, security, and performance monitoring.
These providers are bound by agreements to protect your data.
- Legal Obligations: We may disclose data if required by law or to protect the App’s integrity.
- Business Transfers: Your data may be transferred during a merger or acquisition, with prior notice to you.
4. Data Storage and Security
Storage:
- Local Storage: Hair image files are stored in your device's local file directory, while questionnaire responses, progress data, and image file references are stored on your device using shared_preferences.
- Third-Party Storage: Data shared with Google Generative AI and RevenueCat is stored per their policies.
Security: We rely on your device’s security features, third-party service protections (Google AI, RevenueCat), and standard Flutter practices. In the event of a data breach, we will notify affected users as required by applicable laws. No additional custom encryption is applied beyond these measures. While we strive to protect your data, no system is fully secure.
Retention: We retain personal data only as long as necessary to provide the App’s services or as required by law. Local data remains on your device until you clear it or uninstall the App. Third-party data retention follows the policies of Google and RevenueCat.
5. Your Choices and Rights
Choices:
- Data Management:
Information you generate within the app, such as hair images and questionnaire responses, is stored locally on your device. You can manage this data by uninstalling the app from your device.
If you have contacted us via email for support or inquiries, you can request access to, updates to, or deletion of those communications by contacting us at hair.guru.ai@hotmail.com.
For data shared with third-party services (e.g., Google AI for analysis, RevenueCat for subscriptions), we can assist in forwarding your access or deletion requests to these services. We will also delete any support emails upon your request.
Please note that deletion of certain data may impact App functionality.
- Permissions: Manage camera access and notifications via your device’s settings.
- Subscriptions: Control subscriptions through RevenueCat or app stores.
Rights: Under GDPR (EEA/UK) or CCPA (California), you may have rights to:
- Access, correct, or delete your data.
- Restrict or object to processing.
- Request data portability.
- Opt out of data sales (we do not sell your data).
Email hair.guru.ai@hotmail.com to exercise these rights.
6. Children’s Privacy
The App is not designed for users under 18. We do not knowingly collect their data. If we discover such data has been collected, we will delete it. Contact us at hair.guru.ai@hotmail.com if you believe a user’s data under 18 has been submitted.
7. Third-Party Services
The App integrates with:
Review their privacy policies for details on their practices.
8. Changes to This Privacy Policy
We may update this policy as needed. Significant changes will be communicated via the App or email. Continued use after updates indicates acceptance.
For questions or concerns, reach out to:
Eugene George
Email: hair.guru.ai@hotmail.com
10. Governing Law
This Privacy Policy is governed by the laws of Kerala, India.